To be the most successful financial institution in Malawi with a visible presence in the Southern Africa Region.
To provide the best financial services in Malawi and the region, distinguished by outstanding service, product innovation and sustained earnings growth.
- Customer Satisfaction:
Always Striving to meet our customer’s expectations and putting the customers first
- Employee Recruitment and Development
- Employees are the key to the success of National Bank of Malawi
- The Bank will recruit based on merit and competencies required for the Job.
- The Bank will ensure that employees are properly trained so that it retains a disciplined and motivated staff.
- The Bank will provide a working environment which is conducive to continous employee self development and advancement
- Employee Commitment
The Bank will be committed to excellence in it’s performance and that the employees will have a clear understanding of its objectives and goals.
- Integrity and Trust
All Bank employees will fully comply with and share the bank’s commitment to high moral, ethical and legal standards.
- Team Work
The Bank will build and maintain a culture of mutual respect, recognition and cooperation and promote feedback, effective communication and group work.
- Corporate Social Responsibility
As a good corporate citizen, National Bank of Malawi will actively participate in deserving charitable and social activities.