A savings account is open to anyone: be it an adult, a minor, an organisation or a business enterprise. To open such an account you simply need to provide a specimen signature or if unable to sign, a thumbprint impression.

With the advent of the online system, a service centre may cash withdrawals for customers of other service centres; provided that the owner of the account presents the withdrawal slip, visa card, Valid ID and his/her specimen signature is available online for verification. Withdraws other than these may only be made at the service centre where the account is domiciled unless prior arrangements have been made by the customer to make cash withdrawals elsewhere.

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Customers are also issued with Visa card for withdrawals via ATM’s, purchase of airtime, payment of utility bills at the ATMs or through mobile banking (Mo626Ice) and purchase of goods and services where Point Of Sale machines are provided.

Withdrawals in excess of the minimum balance are not permitted. A minimum balance of K5, 000 must be maintained at all times. Interest is paid once a year, usually in December.