Media Centre

NBM partners MHC on digital payments

on .

William Kaunda NBM plc Head of Digital Banking ServicesWilliam Kaunda NBM plc Head of Digital Banking Services

National Bank of Malawi (NBM) plc has partnered Malawi Housing Corporation (MHC) to collect payments from its clients on the bank’s digital platforms.

NBM plc Head of Digital Financial Services, William Kaunda, said in an interview yesterday that apart from collecting different payments over the counter, the bank will also be collecting the payments on its digital platforms starting with its Mo626ice mobile banking platform before adding the internet banking platform Banknet360 and Mo626 Digital+.

“We want to make it easy for customers of both institutions to make payments using our digital channels so that we decongest our banking halls and also considering that we are still in the Covid-19 pandemic, it will be safer for people to make these payments using these digital channels,” said Kaunda.

NBM introduces Chatbot ‘Molly’ to improve customer service

on .

Mijiga-Molly will instantly respond to issuesMijiga-Molly will instantly respond to issues

National Bank of Malawi (NBM) plc has automated its WhatsApp platform into an artificial intelligent robot (Chatbot) called ‘Molly’ as one way of enhancing customer experience.

NBM plc Head of Client Coverage Wilkins Mijiga said Molly will essentially replace the Bank’s current WhatsApp platform on number +265212831485.

“Molly will instantly respond to issues raised on WhatsApp, analyze and automatically resolve issues and also automatically escalate issues to other units within the Bank if they require other such intervention,” said Mijiga of the innovation.

NBM plc sponsors K1.5 million for IIAM Lake Conference

on .

Jere (right) presents the cheque to BandaJere (right) presents the cheque to Banda

Listed National Bank of Malawi (NBM) plc has sponsored K1.5 million towards this year’s annual lake conference for the Institute of Internal Auditors Malawi (IIAM) scheduled for 26-29 August 2021 in Mangochi.

The symbolic cheque presentation was conducted last week at NBM Towers and Business Complex in Blantyre.

Presenting the cheque, NBM plc Head of Internal Audit Daniel Jere said the bank decided to support the conference because it recognizes the important role internal auditors play in the country.

NBM partners Old Mutual on premium payments

on .

Kaunda This partnership will benefit policy holdersKaunda: This partnership will benefit policy holders

National Bank of Malawi (NBM) plc has partnered Old Mutual Malawi to facilitate digital insurance premium collections for its retail products.

NBM  head  of  digital services William Kaunda said  in  an  interview that Old Mutual policy holders will now find a convenient way of paying their  premiums  through the bank’s digital platforms starting with the mobile platform Mo626 Ice.

NBM pumps k4 million into education sector

on .

NBM officials pose with some studentsTIMELY INTERVENTION – NBM officials pose with some students

National Bank of Malawi (NBM) has donated K2 million to the Association of Universities and Colleges in Malawi (Ucam) and another K2 million worth of text books to Chigoneka Community Day Secondary School.

The donation to Ucam is towards the association’s second International Conference on Higher education.

National Bank donates to Chigoneka Secondary School

on .

Nyirenda makes a symbolic presentation of the books to ChitweleNyirenda makes a symbolic presentation of the books to Chitwele

National Bank of Malawi (NBM) plc employees on Father’s Day, Sunday, gave a motivational talk and the donated books worth K2 million to Chigoneka Secondary School in Lilongwe.

Senior male employees, led by NBM plc Capital City Servive Centre  manager George Nyirenda, spent time with the learners while emphasising on the importance of school and being a responsible citizen.

NBM plc donates K2m towards higher education conference

on .

Malata L and Chinyama displaying the symbolic chequeMalata (L) and Chinyama displaying the symbolic cheque

National Bank of Malawi (NBM) plc on Friday donated K2 million towards a two-day International Conference on Higher Education  to  be held from June 24 to 25 in Mangochi.

Speaking in Lilongwe during the symbolic cheque presentation, NBM plc Gateway Service Centre manager Tawina Malata said the bank, as a beneficiary of higher education through the staff who graduated from various institutions, believes the conference will help to improve higher education standards in Malawi.

NBM plc holds virtual AGM

on .

Partridge (centre) addressing the virtual AGM flanked by NBM Chief Executive Officer Macfussy Kawawa (R) and Company Secretary Zunzo Mitole (L)Partridge (centre) addressing the virtual AGM flanked by NBM Chief Executive Officer Macfussy Kawawa (R) and Company Secretary Zunzo Mitole (L)

Listed National Bank of Malawi (NBM) plc on Friday 4th June 2021 held its 49th Annual General Meeting (AGM) virtually where it declared a profit after tax of K22.4 billion for the year ending December 2020 despite operating under Covid-19 pandemic and political uncertainty situations.

Addressing the AGM, NBM plc Board Chairman Dr George Partridge said the economic and operational landscape for 2020 was defined by the COVID-19 pandemic and political uncertainty in the run up to the June Fresh Presidential elections and expected economic growth for year 2020 was revised downwards to 0.6% from a pre-pandemic estimate of 5.5%.

mission-vision

 Vision

To be the most successful financial institution in Malawi with international visible presence.

Mission Statement

To provide the best financial services in Malawi and internationally, distinguished by outstanding service, product innovation and sustained earning.